![]() ![]() This has negatively affected my marriage, my business, and my health. I have moved with the military throughout my life and I thought that this, my 20th move, would be the most exciting and easy. I just had to reschedule yet another work call because maybe they are coming to fix something that should have been done over a year ago. I have my air purifiers working overtime because of the dust. We were left in sometimes uninhabitable conditions without any hint or offer of help from Lennar.Īs I write this, I can see several holes in my floor as the flooring guy last week left mid-job… again. We have tried going up the ladder and have been met with lies and platitudes, never solutions, never quality work, never something completed correctly. We have now been in the home for 1.5 years and are STILL under construction from a slab leak from last year. Trades were frequently hours late, left early, or just never showed. Warranty people stopped calling us back or communicating in any way. They move the fridge to replace flood-warped floor and crack the counter simultaneously damaging additional previously undamaged floors and on and on and on. Our entire home was covered in plastic, cement and wood dust was everywhere, the noise was unbearable. They will tell you what you want to hear but do what they want and act like you are victimizing them. Terrible builder and there is about 10-15 reviews worth of details, pictures etc. Yes 15 of 16 were fixed but those 15 items almost all look worse than before. This after the 200 days of trades in and out. Even after our 23 month mark roc was called for an inspection to find 16 directives to fix. Upper mgmt does not want to do the right thing and refund our money. Lies by customer care to the roc stating we and inspector agreed that tile match was found but recorded conversation states otherwise. Multiple inspections by the same inspector and different conclusions but no replacement or refund. No matches found! Of course they did not check the mfg warehouse that had 12,000 pieces of this tile and possible tile lot match since before we bought the house set aside just for Lennar. Customer care reps went to other house build sites over the next 18 plus months to try and find matches for our tile. Super luxury upgraded platinum garbage sounds about right. We paid for super luxury platinum upgraded tile for $15,000 and could have had better tile at the local landfill. No tile left from before day 1 and up to 10-15 defective tile. ![]() Our tile floor has grout haze from original installer. ![]() Our countertops took us over 2 years of fighting to get replaced. ![]()
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